Chris
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27 May 2015 16:52
Hi there! You mentioned you'd tried using Zenario before... was this on the same server or are you running on a different server now? If you press the refresh button on your browser, does the message go away?
pagliaso
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Post Count: 14
27 May 2015 23:43
Hi Chris, Thank you for your email. It was same server. I have tried to refresh, and nothing changes. I always tried with Chrome, Internet Explorer, and deleting all cache of Firefox, and it is the same?! Many thanks and kind regards from Spain, Alberto
Chris
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Post Count: 112
28 May 2015 09:44
If you don't mind, I'd like to ask you to do a quick test. In your browser, please try to access the following URL on your site:mydomain.com/zenario/admin/quick_ajax.php?_check_cookies_enabled=1&no_cache=1 You will either see
- A completely white screen
- A white screen with the number 1 on it
pagliaso
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28 May 2015 12:06
Hi Chris, Sorry for my slow answer. I did as you suggested and I see a completely white screen. If I refresh the number 1 does not appear either. Shall I try to see the log of the server to see if something comes out in there? Many thanks and kind regards, Alberto
pagliaso
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28 May 2015 13:07
Hi, I see a couple of issues on my log file: warn] [client myip] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Wed May 27 15:44:52 2015] [error] [client myip] PHP Warning: mysqli_error() expects parameter 1 to be mysqli, boolean given in /roottozenario/public_html/zenario/includes/database_connection.inc.php on line 132
pagliaso
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Post Count: 14
28 May 2015 13:32
Hi, And also: [error] [client 2.139.41.141] Premature end of script headers: file.php
Chris
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Post Count: 112
28 May 2015 17:53
Hi again If you never see a "1" on that page even if you refresh your browser, then your server is having problems setting a session, or having problems setting a cookie. Try making a new php file on the server and enter the following code into it:<?phpif (empty($_COOKIE['PHPSESSID'])) { session_start(); echo 'Please refresh and test...';} else { echo 'Everything is working';} You'll then need to start debugging your server until you can get this working.
pagliaso
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Post Count: 14
29 May 2015 18:16
Hi Chris, Thank you very much for your email and sorry for my slow reply, but I had not seen your reply until now. Many thanks and Kind regards, Alberto
pagliaso
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31 May 2015 00:54
Hi Chris, This is very strange: I have just tried with your file and ir worked as expected, so I tried again with Zenario and it proceed to the installation. I have not updated anything on the server?! Well, it is working anyway, computers... Many thanks and kind regards from Spain, Alberto
Hi, I am trying to install Zenario to have a taste of the system which looks great, and when I try to install it, I am directly directed to a screen telling me to enable cookies on my browser which I have: Welcome to Zenario Please enable cookies in your browser to continue. The url of this is: mydomain.com/zenario/admin/welcome.php I am rying to install 7.0.4b, and I remember I had installed Zenario before without any issue. Many thanks in advance for your help and kind regards from Spain,